Data Recovery
Computers, phones, and storage media. We first check what can be saved - and only then discuss the cost.
What you can submit a recovery request for
- Computer
- Phone
- Tablet
- Hard Drive (HDD)
- SSD drive
- External drive
- USB flash drive
- Memory card
Not every case can be recovered. Some damage is irreversible, and some cases require an external lab. We inspect and tell you what we found - before promising anything.
Data recovery is not a device repair
These are two separate things. Files can be recovered while the device remains broken, and a device can be repaired while the data is lost. In a recovery request, we work on the data; if you also want a repair, that's a separate request.
The process is similar too: diagnosis, a quote, and only after your approval do we proceed. There is no price before diagnosis, and no upfront guarantee that recovery is possible.
What helps us before we start - and what hurts
- Stop using the device or drive. Any further writing may overwrite what we are trying to recover.
- Do not format, reinstall the operating system, or delete files to "clean up."
- Do not open the drive or take the device apart. Opening a drive in the wrong environment can kill any chance of recovery.
- Tell us about any previous recovery attempts - it changes the way we approach this.
If you have a backup - great, we'd love to know. If not, that's fine too, just let us know.